Information Communication Technician
A flexible blended learning programme upskilling IT professionals in managing and supporting IT and telecommunications infrastructure.
- Duration
- 15 months + 4 month EPA
- Certification
- Industry certification
Fully funded Business
Microsoft 365 Digital Skills Apprenticeship
A 12 month fully funded programme developing staff digital skills, including the use of AI, to maximise the benefits of Microsoft 365 Business and Education licences.
Delivered in partnership with Tablet Academy
- Duration
- 12 months on-programme learning, plus a 3 month End Point Assessment period.
- Who it is for
- Office managers, Administration assistants, HR coordinators, Business support officers
- Funding
- Fully funded through the levy or 95% government co-investment
Programme overview
What this programme does
A 12 month fully funded training programme designed to develop staff digital skills, including the use of AI, to maximise the benefits of Microsoft 365 Business and Education licences.
Delivery format
A blended learning approach including 11 live sessions with your cohort over 12 months, with complementary self-paced, asynchronous modules. Monthly one-to-one meetings with your coach develop your understanding of the apprenticeship knowledge, skills and behaviours (KSBs), tailored to your needs. The programme is delivered through flexible off-the-job hours: 40% of that time is provided by Primary Goal through remote training sessions, one-to-one coaching, eLearning courses and work-based projects. The other 60% covers workplace activities such as attending meetings, CPD, conferences and industry events, and shadowing. All of these activities relate directly to the Microsoft 365 Digital Skills programme.
Final assessment
Assessment Method 1 is a short project write-up, based on a four-week work-based project, with a presentation and a 30 minute question and answer session. Assessment Method 2 is a professional discussion demonstrating applied knowledge and skills, underpinned by a portfolio of evidence. Successful completion leads to an industry-recognised qualification.
Support throughout
We provide ongoing support across your whole apprenticeship. You will have access to interactive modules, video tutorials and our community networks, plus regular networking events that connect learners with industry professionals. Our team is available for any queries or challenges along the way.
Enquire
Have a chat with us
Tell us a little about your organisation and we will come back to you about the Microsoft 365 Digital Skills programme.
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Not sure this is the right fit ?
Our team will talk you through the options honestly, including telling you when a different programme suits you better.