Fully funded BusinessEducation

Information Communication Technician Apprenticeship

A flexible blended learning programme upskilling IT professionals in managing and supporting IT and telecommunications infrastructure.

Duration
15 months, plus a 4 month End Point Assessment period.
Who it is for
Service desk analysts, First line support technicians, IT technicians and analysts, Network support, Data centre support technicians
Funding
Fully funded through the levy or 95% government co-investment
Professional recognition
Opportunity to achieve CompTIA A+ (1201/1202), with optional Microsoft Azure Fundamentals (AZ-900) to strengthen cloud literacy.
Apprenticeship standard
Information Communications Technician

Programme overview

What this programme does

A flexible blended learning programme designed to upskill IT professionals and young people aspiring to start their careers in IT. This programme combines cutting-edge training, expert mentorship and advanced tools to prepare learners for managing and supporting IT and telecommunications infrastructure in a high-demand field.

Delivery format

A blended learning approach combining instructor-led sessions (live online workshops delivered by your dedicated trainer, plus four-weekly sessions with your dedicated work-based coach) alongside self-paced digital learning through interactive activities and hands-on Packet Tracer labs for practical application in a safe environment. The programme is delivered through flexible off-the-job hours: 40% of that time is provided by Primary Goal through remote training sessions, one-to-one coaching, eLearning courses and work-based projects. The other 60% covers workplace activities such as attending meetings, CPD, conferences and industry events, and shadowing. All of these activities relate directly to the Information Communications Technician programme.

Final assessment

The final assessment evaluates your understanding and application of the skills acquired throughout the course, including practical tasks and a reflective project. Successful completion leads to industry-recognised qualifications.

Support throughout

We provide ongoing support across your whole apprenticeship. You will have access to interactive modules, video tutorials and our community networks, plus regular networking events that connect learners with industry professionals. Our team is available for any queries or challenges along the way.

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